Robert Half - Andover, MA
posted 3 months ago
As a Field Applications Engineer, you will play a crucial role in providing expert support to customers in the design and implementation of our products. This position requires a highly motivated and technically proficient individual who excels at solving complex technical challenges and building strong customer relationships. You will collaborate closely with engineering, sales, and marketing teams to ensure customer success and drive business growth. Your expertise will be essential in evaluating and recommending products that meet customer design requirements, as well as troubleshooting and optimizing customer systems utilizing our products. In this role, you will also be responsible for delivering technical training and seminars to customers and channel partners, assisting them in designing, simulating, testing, and optimizing external circuitry for product integration. You will develop and publish technical content such as whitepapers, case studies, and training materials to educate and inform customers about our products and their applications. Providing technical support through various channels, including phone and email, will be a key part of your responsibilities, as will collaborating with internal teams to resolve complex customer issues. Additionally, you will conduct laboratory testing and support product development efforts, ensuring that our products meet the highest standards of quality and performance. Your role may also involve providing backup support to other field applications engineers as needed, making teamwork and collaboration essential to your success in this position.