Field Applications Engineer

ASML - Phoenix, AZ

Full-time

Phoenix, AZ

Machinery Manufacturing

About the position

The Applications Engineering role at ASML is pivotal in enabling business development and driving customer adoption of sustainable solutions. This position involves leading technical escalations related to system performance and acting as a tech lead to ensure timely containment and resolution of issues. The role is particularly focused on providing class-leading customer support for advanced EUV nodes, including DUV and YS, in the high-volume manufacturing (HVM) sector within the US region. Given the scope and impact of this role, it presents significant opportunities for growth in technical expertise, project management, or leadership roles. In this dynamic environment, the Applications Engineer will play a crucial role in the new site production ramp and the transfer of technology from Taiwan to Arizona. Responsibilities include participating in or leading projects that support customer transitions to new technology nodes or ramping up specific technology nodes. The engineer will own workstreams within larger projects, developing and driving project plans autonomously while ensuring successful execution and regular updates to stakeholders. The role also involves defining and conducting on-product experiments alongside customers to ensure efficiency and accuracy, as well as performing data analysis to draw correct conclusions from experimental data. The engineer will translate customer issues into potential lithography or metrology-related problems, resolving these to maximize the performance of ASML products. Regular meetings with internal and external stakeholders will be necessary to maintain commitment and keep all parties informed of progress. Additionally, the engineer will prepare technical presentations for customer meetings, provide support for new users, and assist the sales team.

Responsibilities

• Play an important role in new site production ramp and the node transfer from Taiwan to Arizona.
• Participate and/or lead projects aimed at supporting customer transition to a new technology node or ramp up a specific technology node.
• Own workstreams within a larger project and develop and drive a project plan autonomously.
• Define (on-product) experiments and join customers in experimentation to ensure efficiency and accuracy.
• Conduct (on-product) data analysis to ensure correct conclusions are drawn from experimental data.
• Translate customer on-product issues into potential lithography or metrology-related problem statements and resolve these issues.
• Meet with internal and external stakeholders to maintain commitment and keep all parties informed of progress.
• Prepare technical presentations for customer meetings, provide new user support, and assist sales.

Requirements

• Master's degree or PhD in a technical discipline.
• Minimum 2 years experience utilizing MATLAB in projects or coursework.
• Minimum 6 months experience in data analysis and analyzing technical data to summarize and present findings.
• Minimum 6 months experience with project management methodologies.
• Familiarity with stakeholder and change management.

Nice-to-haves

• Strong organizational, communication, leadership, and interpersonal skills.
• Detail-oriented with strong critical thinking, problem-solving, and follow-up skills.
• Fast learner with strong self-motivation to grow technically.
• Ability to perform job at a high standard with minimum supervision.
• Basic project management skills.
• Self-starter showing high drive, creativity, ambition, and accountability.

Benefits

• Equal Opportunity Employer that values diversity and inclusion.
• Reasonable accommodations for applicants and employees with disabilities.