Field Case Manager

$70,600 - $75,000/Yr

Genex Service - Hendersonville, TN

Full-time - Entry Level

Remote - Hendersonville, TN

About the position

The Field Case Manager position at Genex Service LLC involves working closely with various stakeholders to create and implement treatment plans for injured or disabled individuals. This role is primarily remote but requires local travel for in-person patient appointments in the Hendersonville, TN area. The position emphasizes the application of case management standards and collaboration with healthcare providers to facilitate the recovery and return to work of injured persons.

Responsibilities

• Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
• Use advanced knowledge of types of injury, medications, comorbidities, treatment options, and job duties to advise on a treatment plan.
• Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
• Collaborate with treating physicians/providers to create and implement tailored treatment plans.
• Work with employers and physicians to modify job duties to facilitate early return to work.
• Evaluate and modify case goals based on the injured/disabled person's improvement and treatment effectiveness.
• Independently manage workload, including prioritizing cases and deciding how best to manage them effectively.
• Attend injured worker's appointments when appropriate and prepare status updates for customers.

Requirements

• Associates Degree or Bachelor's Degree in Nursing or related field.
• 2+ years clinical practice preferred.
• Workers' compensation-related experience preferred.
• Ability to advocate recommendations effectively with physicians/providers, employers, and customers.
• Ability to work independently.
• Knowledge of basic computer skills including Excel, Word, and Outlook Email.
• Proficient grammar, sentence structure, and written communication skills.
• Active Registered Nurse (RN) license required, in good standing.
• URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC) required.
• Valid driver's license and auto insurance required.

Benefits

• Medical, Dental, Vision insurance
• Health Savings Accounts / Flexible Spending Accounts
• Life and AD&D Insurance
• 401(k)
• Tuition Reimbursement
• Performance-based bonus program
• 24 days of paid vacation/holidays in the first year plus sick days
• Home office equipment including laptop and desktop monitor
• Mileage and travel reimbursement
• Employee Assistance and Referral Program
• Hands-on workers' compensation case management training