Field Case Manager

$70,600 - $75,000/Yr

GENEX Services - Memphis, TN

Part-time - Mid Level

Remote - Memphis, TN

Social Assistance

About the position

The Field Case Manager at Genex Services is a full-time, work-from-home position focused on managing workers' compensation cases. The role involves collaborating with various stakeholders, including treating physicians, employers, and injured individuals, to develop and implement effective treatment plans aimed at facilitating recovery and return to work. The position requires regular local travel for in-person patient appointments in the Memphis, TN area, and offers comprehensive benefits and training in case management.

Responsibilities

• Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
• Use advanced knowledge of types of injury, medications, comorbidities, treatment options, and job duties to advise on a treatment plan.
• Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
• Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
• Work with employers and physicians to modify job duties where practical to facilitate early return to work.
• Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness.
• Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
• Complete other duties, such as attending injured worker's appointments when appropriate, preparing status updates for submittal to customers, and other duties as assigned.

Requirements

• Associates Degree or Bachelor's Degree in Nursing or related field.
• 2+ years clinical practice preferred.
• Workers' compensation-related experience preferred.
• Ability to advocate recommendations effectively with physicians/providers, employers, and customers.
• Ability to work independently.
• Knowledge of basic computer skills including Excel, Word, and Outlook Email.
• Proficient grammar, sentence structure, and written communication skills.
• Active Registered Nurse (RN) license required.

Nice-to-haves

• URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).

Benefits

• Travel reimbursement
• Health savings account
• AD&D insurance
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Employee assistance program
• Vision insurance
• Referral program