About the position
The Field Data Analyst role is pivotal in driving and developing tracking methods for Field Claim Analysis, particularly focusing on the integration of databases using PowerBi and Excel. This position requires an expert in data analysis and SQL, facilitating integration with the CoE German Reporting Systems to ensure a quick exchange of information. A significant aspect of the role involves risk evaluation based on battery data collected from the field, as well as screening for upcoming trends and scientific findings in the data analysis of batteries within the North American Region (NAR). The primary responsibility of the Field Data Analyst is to track and report field claims from NAR, dedicating 100% of their time to this task. This includes developing Excel macros and utilizing PowerBI to create a sustainable organization and output. The analyst will also be responsible for maintaining databases and routinely interacting with various Volkswagen systems such as Aqua, Beon, Tevon, WPS, WPA, and KPM. Gathering data from vehicle-specific warranty databases is essential, as is executing and driving project deadlines to completion. The activities undertaken by the analyst will span multiple electric vehicle (EV) projects and suppliers, requiring a high level of organization and time management. In terms of qualifications, candidates should possess a minimum of 5 years of professional experience in quality assurance and field analysis, particularly within the automotive industry. A Bachelor's degree in chemistry, material sciences, physics, mechanical engineering, electrical engineering, or a comparable qualification is required, with a Master's or Doctorate being preferred. The role demands strong communication skills, both written and verbal, as well as proficiency in software and project management. The ideal candidate will have a strong analytical mindset, persistence in implementing solutions, and the ability to use data and qualitative insights to enhance digital experiences. The position also requires frequent travel to suppliers, with travel expectations up to 50%, including extended trips to Germany and Canada during the initial phase of work. This role is integral to ensuring the quality and efficiency of field claims analysis and the overall success of EV projects.
Responsibilities
- Tracking and Reporting Field Claims from NAR
- Develop Excel Macros and PowerBI to create sustainable organization and output
- Data Bases Maintenance
- Routinely dealing with VW Systems (e.g. Aqua, Beon, Tevon, WPS, WPA, KPM)
- Gathering data from vehicle specific warranty databases
- Execute and drive project deadlines to completion
- Activities are spread across multiple EV projects and suppliers
Requirements
- 5+ years of professional experience in quality assurance and field analysis, and/or supplier quality assurance in the automotive industry
- Bachelor's in chemistry, material sciences, physics, mechanical engineering, electrical engineering or a comparable qualification
- Experience in quality assurance and/or field analysis
- Comprehensive knowledge of batteries and battery cell technology
- Strong understanding of EV technology
- Experience with VW systems
- Business fluency in English
- Good project management skills and good knowledge of MS Office
Nice-to-haves
- Master's or Doctorate Degree in chemistry, material sciences, physics, mechanical engineering, electrical engineering or a comparable qualification
- German skills written and verbal are advantageous
- 3-5 years as data analyst
- Experience with supplier processes
- Experience with HV Testing
