Field Enablement Manager, Central

$122,250 - $183,000/Yr

Sanofi

Full-time - Mid Level

Chemical Manufacturing

About the position

The Field Enablement Manager for US Rare Disease is a pivotal role within an innovative global healthcare company focused on transforming the lives of patients with rare diseases. This position is responsible for optimizing field operations, managing resources for strategic accounts, and ensuring effective communication and collaboration among cross-functional teams to enhance customer experiences and drive success in key accounts.

Responsibilities

• Support field teams by optimizing and managing operational processes for success in key Rare Disease accounts.
• Build a detailed understanding of key accounts, including network ecosystems and referral patterns, and communicate insights to HQ for strategic decision-making.
• Coordinate and streamline communication with accounts/customers and cross-functional teams to enhance the customer experience.
• Troubleshoot and resolve system issues, addressing marketing challenges, and providing immediate support to field teams.
• Support the development and execution of unique, on-label, and approved Key Opinion Leader (KOL) programming as directed by leadership.
• Provide operational support to field teams, including process optimization, resource allocation, and performance tracking.
• Share best practices across key accounts and elevate observations to General Management as needed.
• Collaborate closely with other departments, such as marketing, IT, and customer service, to ensure seamless operational processes and effective communication.
• Offer strategic insights and recommendations based on data analysis to enhance sales performance and achieve business goals.

Requirements

• Bachelor's degree
• High degree of project management skills with a proven track record of successfully overseeing and completing complex projects.
• Demonstrated strong analytical skills, capable of conducting in-depth analysis to inform strategic decision-making.
• Excellent problem-solving abilities, showing initiative in troubleshooting and resolving issues efficiently.
• Willingness to travel as needed.

Benefits

• High-quality healthcare
• Prevention and wellness programs
• At least 14 weeks' gender-neutral parental leave
• Company car through the Company's FLEET program
• Opportunities for career growth and development
• Sales incentive and potential long-term incentive based on performance