Field Engineer Apprentice (Phoenix, AZ & Tuscon, AZ))

About the position

The Field Engineer Apprentice role at GE Healthcare involves observing and performing equipment service processes to ensure customer satisfaction and the proper functionality of diagnostic imaging equipment. The apprentice will work under supervision in a hospital radiology environment, troubleshooting equipment issues, performing preventative maintenance, and ensuring compliance with safety guidelines.

Responsibilities

• Evaluate and troubleshoot imaging equipment issues and implement appropriate repairs within a hospital radiology environment.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance with Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GE policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution.

Requirements

• Graduate from an A.S., B.S., M.S., diploma, or directly related certificate in Electronics, Biomedical Engineering, Medical Imaging Technology, Mechanical Principles, or similar degree program or equivalent DOD military education.
• Current student of no more than 12 months from an A.S., B.S. or M.S. Electronics, Biomedical Engineering, Medical Imaging Technology, Mechanical Principles, or similar degree program or equivalent DOD military education.
• Graduate from an A.S., B.S., M.S. degree program and 1+ year of experience servicing electrical, electronics, IT, or mechanical equipment.
• Must maintain a cumulative GPA of a 2.5 or higher based on a 4.0 scale.
• Previous experience and/or coursework in interpreting schematic diagrams and performing troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment.
• Must be able to develop and maintain good customer relationships.
• Must have reliable transportation and a valid driver's license.

Nice-to-haves

• Previous experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.
• Analytical and communication skills to communicate technical issues to customers in an easy-to-understand manner.
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life insurance
• Disability insurance
• Accident insurance
• Tuition reimbursement