Field Health Benefits Coordinator

$41,600 - $41,600/Yr

Conduent - Paterson, NJ

Full-time - Entry Level

Paterson, NJ

5,001-10,000 employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Field Health Benefits Coordinator plays a crucial role in supporting the NJ Family Care Program by conducting community presentations, providing information and assistance to beneficiaries, and processing eligibility applications. This position requires strong communication skills and the ability to work independently while maintaining a high level of accuracy in data entry and customer service.

Responsibilities

• Conduct presentations throughout the community on the NJ Family Care Program.
• Provide accurate information on NJ Family Care and assist beneficiaries with program information, enrollment, and eligibility.
• Process eligibility applications and determine eligibility for the NJ Family Care program.
• Enter eligibility information into a web-based computer system and reference other NJ-specific databases.
• Follow up with beneficiaries through correspondence and perform file updates as information comes in.
• Assist in the call center when needed and maintain good attendance and punctuality.
• Conduct outreach events and provide coverage at community events and health fairs.
• Build relationships with the community and advocacy groups.

Requirements

• Associate degree from an accredited college or university.
• Minimum of two years of experience in a healthcare field.
• Knowledge of Medicaid and managed care programs.
• Ability to problem solve through analysis and ongoing feedback.
• Excellent verbal, written, and interpersonal skills.

Nice-to-haves

• Bilingual capabilities are a plus.
• General knowledge of public health, managed care, and human services systems.
• Experience working with people from diverse backgrounds.

Benefits

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid holidays
• Paid time off