Field Health Benefits Coordinator

$39,520 - $39,520/Yr

Conduent - Haddon Township, NJ

Full-time - Entry Level

Haddon Township, NJ

251-500 employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Field Health Benefits Coordinator at Conduent plays a crucial role in supporting the NJ Family Care Program by conducting community presentations, providing eligibility assistance, and processing applications. This position requires strong interpersonal skills and the ability to work independently while maintaining a high level of accuracy in data entry and customer service. The coordinator will engage with beneficiaries, assist in outreach events, and ensure compliance with program regulations.

Responsibilities

• Conduct presentations throughout the community on the NJ Family Care Program.
• Meet with groups or individuals to provide information on NJ Family Care.
• Assist beneficiaries with program information, enrollment, and eligibility.
• Process eligibility applications and determine eligibility for the NJ Family Care program.
• Refer potentially eligible beneficiaries for Medicaid review.
• Enter eligibility information into a web-based system and reference NJ-specific databases.
• Follow up with beneficiaries and perform file updates as information comes in.
• Assess service/information and maintain good attendance and punctuality.
• Handle customer interactions professionally via phone or in-person.
• Conduct outreach at community events and health fairs.

Requirements

• Associate degree from an accredited college or university.
• Minimum of two years of experience in a healthcare field.
• Knowledge and operational experience in Medicaid and/or CHIP programs is a plus.
• General knowledge of public health, managed care, and human services systems preferred.
• Experience working with diverse backgrounds preferred.
• Excellent verbal, written, and interpersonal skills.

Nice-to-haves

• Bilingual capabilities are a plus.
• Experience in public health or managed care systems.

Benefits

• $19.00 per hour pay rate (bi-weekly pay)
• Full-time schedule (40 hrs. a week)
• Employee discount program (PerkSpot)
• Career growth opportunities
• Full benefits package including health insurance, dental and vision programs, life and disability insurance, retirement savings plan, paid holidays, and paid time off (PTO).