Field Install & Service Tech - Entry Level

Windstream - Fitzgerald, GA

Full-time - Entry Level

Fitzgerald, GA

Telecommunications

About the position

The Field Install and Service Technician role at Windstream is an entry-level position focused on providing technical expertise and customer support in the telecommunications sector. Technicians will be responsible for installing and repairing communication services, including telephone, internet, and video, while ensuring customer satisfaction and fostering long-term relationships. This position offers comprehensive training for individuals with no prior experience, allowing them to work with advanced technology and contribute to Windstream's mission of delivering reliable internet solutions.

Responsibilities

• Install and repair residential and business communications services including telephone, internet, and video.
• Work with tools and test equipment to service various technologies and network designs.
• Recommend products and services to meet customer communication needs.
• Perform work in both buried and aerial plant environments, requiring pole climbing and ladder skills.
• Safely operate and maintain a clean and organized company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and adhere to safety standards and regulations.

Requirements

• Basic technology and math skills.
• Valid driver's license and safe driving record.
• Ability to distinguish colors in use of color-coded cable.
• Ability to use equipment with a maximum load capacity of 275lbs.
• Ability to lift 50lbs and work aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
• Ability to respond to after-hour callouts.
• High School Degree or GED equivalent.

Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance