Field Install Trainer

$60,000 - $60,000/Yr

Leaffilter North - Toledo, OH

Full-time - Entry Level

Toledo, OH

101-250 employees

Specialty Trade Contractors

About the position

The Field Installation Trainer at Leaf Home is responsible for training and enhancing the skills of subcontracting installation teams to ensure high-quality service delivery and customer satisfaction. This role involves both in-office and field training, focusing on improving subcontractor retention and efficiency in installations of LeafFilter products.

Responsibilities

• Train, coach, and develop installation subcontractors both in the office and in the field.
• Improve subcontractor retention rates through impactful training and engagement.
• Ensure jobs are installed daily to improve location attainment and effectiveness.
• Drive proficiency and efficiency amongst installation subcontractors.
• Serve as the installation training subject matter expert, teaching all aspects of installing LeafFilter products on various homes.
• Identify weaknesses of individuals and teams and create or assist with ad hoc training events to improve performance.
• Collaborate with Installation Managers on individual performance, abilities, and capacities of installers.
• Partner with leadership to identify systemic training gaps and propose solutions to address them.
• Perform other duties as assigned by supervisor.

Requirements

• High school diploma or equivalent.
• 3+ years of successful experience in home construction, remodeling, and/or installation.
• Track record of successful training, coaching, and onboarding of subcontractors.
• Strong customer service focus and ability to interact with customers.
• Must have a reliable truck, van, or SUV able to carry ladders.
• Ability to frequently be on ladders up to the 2nd story of a home.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Must hold a valid driver's license and have reliable transportation to/from job site.

Nice-to-haves

• Experience in gutter and gutter protection system installation.

Benefits

• Industry-best compensation packages
• Fully paid health, dental, and vision insurance
• 401k with company match
• Paid Time Off including paid parental leave
• Individualized career development programs
• On-demand lunch program
• Childcare assistance
• Free gym membership
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee