Field IT Technician for Enterprise Client: Education & Support

$31,200 - $62,400/Yr

Jacksonville - Hollywood, FL

Part-time,Full-time - Entry Level

Hollywood, FL

Social Assistance

About the position

The Field IT Technician role at Cook Technology Corporation involves providing technical support and education to enterprise clients. This position is designed for individuals who are eager to develop their skills in a dynamic environment, with opportunities for advancement within the company. The role requires effective communication and documentation skills, as well as a strong interest in enterprise-level technology.

Responsibilities

• Provide technical support to enterprise clients on-site.
• Document and communicate technical issues and resolutions effectively.
• Utilize company software and support infrastructure to manage work orders.
• Assist in the installation and maintenance of IT equipment.
• Ensure reliable transportation to various client locations.

Requirements

• Strong communication skills.
• Entry-level experience in IT support or related field.
• Proficiency in documentation and technical communication.
• Interest in enterprise-level technology.

Nice-to-haves

• Experience with Cisco equipment and networking tools.
• Familiarity with IT support best practices.

Benefits

• Opportunities for internal promotion and career advancement.
• Flexible scheduling options for part-time and full-time roles.