Field Merchandiser

About the position

The Field Merchandiser role at T-ROC involves working independently to maintain and manage product kiosks for one of the world's largest gaming companies. This position focuses on ensuring kiosks are fully stocked, functional, and visually appealing while providing excellent customer service at various retail locations. The role requires driving a fleet vehicle to support multiple kiosks weekly and involves tasks such as inventory management, basic troubleshooting, and maintaining strong relationships with retailers.

Responsibilities

• Driving between local retailers with our vendor's kiosk and replenish inventory
• Place orders for low or out-of-stock inventory
• Manage product inventory by creating inventory requests using our mobile device
• Maintain a kiosk and do basic troubleshooting as needed
• Report any deficiencies with the kiosk or inventory
• Create a strong relationship with the retailer with each visit
• Ensure the kiosk is excellent in appearance with each visit (clean, dust-free, no defects)
• Load and transport inventory from local warehouse to local retailers
• Use our fleet vehicle to maintain kiosk inventory
• Maintain the exterior of kiosks (cleaning, painting, restoring)
• Secure all company merchandise and ensure kiosks are properly locked
• Load and unload products from fleet vehicle, retailers, and warehouse
• Perform administrative tasks with attention to detail, including work tasks, product orders, fix-it tickets, logging activities, miles driven, meal breaks, and time worked

Requirements

• Attention to detail with multiple products with different selling rates
• Self-motivated and reliable to schedule visits
• Flexibility to replenish products slower or faster based on sales
• Must be able to thrive in a virtual training environment as well as learn hands-on
• Strong analytical, organizational, multi-tasking, and problem-solving skills
• Ability to use a tablet and basic data entry
• Must be able to communicate and collaborate with others effectively
• Relevant field experience preferred, ideally with inventory replenishment/management, basic troubleshooting of kiosk/displays, or general warehouse/stocking experience
• High School Diploma or equivalent required

Benefits

• Competitive compensation package
• Benefits including health insurance, retirement plan, and paid time off
• Professional development and growth opportunities with a dynamic program
• A collaborative and supportive work environment that values innovation and excellence