Field Museum Store Associate

About the position

The Field Museum Store Associate is responsible for providing excellent customer service in a retail environment, handling transactions, stocking merchandise, and maintaining a clean and safe work area. This role is essential in creating a positive shopping experience for customers while ensuring compliance with safety and sanitation standards.

Responsibilities

• Stocks shelves, counters and tables with merchandise.
• Sets up advertising displays and arranges merchandise to promote sales.
• Stamps, marks or tags prices on merchandise.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Answers customers' questions about location, price and use of merchandise.
• Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
• Wraps and bags merchandise.
• Totals merchandise price and tax to determine final bill amount.
• Accepts payment and makes change.
• Removes and records amount of cash in register at end of shift.
• Keeps record of sales, prepares inventory and orders merchandise.
• Complies with sanitation, ServSafe and safety requirements.
• Maintains clean and safe work environment; performs job safely.
• Stands for extended periods of time.
• Assists with general product replenishment and warehouse receiving.
• Performs other duties as assigned.

Requirements

• Ability to interact with customers in a friendly and service-oriented manner.
• Basic math skills for handling transactions and cash management.
• Ability to stand for extended periods of time and perform physical tasks.

Nice-to-haves

• Experience in retail or customer service environment.
• Familiarity with cash registers and point of sale systems.

Benefits

• Instapay (early access to your wages) and high interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.