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Field Operations Associate: Start Rate 26/hr
$54,080 - $54,080/Yr
Stryker Employment Company - Tustin, CA
posted 3 months ago
Full-time
Remote - Tustin, CA
About the position
The position involves overseeing the processing of loaner kits and ensuring the preparation of products and services for representatives and customers. The role requires training on various product lines, inspecting products for quality, maintaining warehouse organization, and supporting management during audits. The individual will also handle inventory management and customer communications regarding orders and shipments.
Responsibilities
- Act as a role model and expert for loaner kit processing.
- Oversee the preparation of products/services for representatives and customers.
- Train on different product lines in preparation for on-call responsibilities.
- Inspect products or materials for damage, defects, or shortages.
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Prepare product for scheduled surgeries.
- Interact with the team during service level investigations.
- Assist in FQMS compliance.
- Maintain warehouse organization to avoid product errors.
- Use computers to maintain accurate account records and shipment of inventory.
- Support management in preparation for branch audits.
- Process incoming orders for materials, merchandise, or services.
- Inform customers of receipt, shipping, and delays.
- Handle urgent requests.
- Track inventory and maintain accurate records.
- Review overdue shipment returns and partner with dispatcher to schedule the return.
Requirements
- 2+ years of experience
- High School diploma or equivalent
- Valid Driver's license with good driving record
- Ability to lift, push, pull and carry up to 50 lbs
- Ability to work flexible hours, including weekend and evening call as needed
- Participate in on-call rotation schedule
Nice-to-haves
- Warehouse/Inventory Control experience in a demanding and fast-paced environment
- Associates Degree
Benefits
- $26.00 per hour plus bonus eligible
- Health insurance
- Paid holidays
- 401k
- Flexible scheduling
