Field Operations Coordinator - Mission Veijo/San Juan Capistrano, CA

$58,240 - $62,400/Yr

Openlane - San Juan Capistrano, CA

Full-time - Mid Level

San Juan Capistrano, CA

Wholesale Trade Agents and Brokers

About the position

The Field Operations Coordinator at OPENLANE is responsible for conducting vehicle assessments and coordinating with dealerships to ensure smooth operations regarding vehicle inspections. This role requires a detail-oriented individual with a strong automotive background to document inspections accurately and maintain effective communication with internal teams and dealerships.

Responsibilities

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication and collaboration with internal teams and dealerships.

Requirements

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.
• Valid driver's license and ability to operate a motor vehicle.
• Proficiency in using technology, including electronic submission of inspection reports.
• Strong attention to detail and ability to work in various weather conditions.
• Excellent organizational and communication skills.

Nice-to-haves

• Previous customer service experience.

Benefits

• Medical, dental, and vision benefits with employer HSA contributions and FSA options.
• Immediately vested 401K with company match.
• Paid Vacation, Personal, and Sick Time.
• Paid maternity and paternity leave.
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D.
• Robust Employee Assistance Program.
• Employer paid Leap into Service Day to volunteer.
• Tuition Reimbursement for eligible programs.