FIELD OPERATIONS COORDINATOR - PALM DESERT, CA

$47,840 - $52,000/Yr

BLC BACKLOTCARS Inc - Palm Desert, CA

Full-time - Entry Level

Palm Desert, CA

About the position

At OPENLANE, we are committed to making wholesale easy for our customers, enabling them to achieve greater success in the used vehicle market. As a technology-driven company, we are building the world's most advanced and uncomplicated digital marketplace for used vehicles. Our focus is on providing clear, actionable insights that help our customers buy and sell smarter. We pride ourselves on being an innovation company that accelerates the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. We are currently seeking a Field Operations Coordinator to join our dynamic operations team in Palm Desert, CA. This role is crucial for ensuring smooth operations regarding vehicle inspections. The ideal candidate will have a minimum of 5 years of automotive experience and will be responsible for conducting vehicle assessments and coordinating with dealerships. This position requires a detail-oriented and organized individual who can maintain strong communication and collaboration with internal teams and dealerships. In this role, you will have the opportunity to utilize your experience in vehicle inspections, documentation, and dealership coordination. You will be expected to conduct thorough vehicle assessments, document any damages or concerns, and ensure adherence to OPENLANE standards and guidelines for vehicle inspections. Additionally, you will assist in marketing efforts by distributing promotional materials to buying dealers, thereby contributing to the overall success of our operations team.

Responsibilities

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication and collaboration with internal teams and dealerships.

Requirements

• Minimum of 5 years of automotive experience.
• Experience in conducting vehicle assessments and inspections.
• Strong organizational skills to coordinate with various teams and dealerships.
• Detail-oriented with a focus on accuracy in documentation.
• Customer-focused with the ability to build and maintain positive relationships.

Nice-to-haves

• Experience with mobile applications for vehicle inspections.
• Knowledge of dealership operations and standards.

Benefits

• Hourly rate between $23-25 per hour (plus commissions) depending on experience
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and rapid advancement