Field Operations Coordinator

$65,000 - $80,000/Yr

Nesco Resource - Collinsville, OK

Full-time - Mid Level

Collinsville, OK

Administrative and Support Services

About the position

As a Field Operations Coordinator, you will play a crucial role in managing field service projects and ensuring the smooth operation of customer service within our industrial boiler rental fleet business. This position is designed for individuals who thrive in a dynamic environment and are eager to take on responsibilities that directly impact the success of our operations. You will oversee warranty repairs, new field equipment installations, and piping projects, ensuring that all tasks are completed to the highest standards of quality and efficiency. Your expertise in field service installation will be invaluable as you coordinate with project managers and service technicians to address any warranty issues that arise, ensuring customer satisfaction and operational excellence. In this role, you will be responsible for scheduling and staffing projects, maintaining a thorough understanding of departmental operating procedures, and ensuring that all work aligns with our commitment to quality and continuous improvement. You will also be involved in start-up planning activities, collaborating with various staff members to ensure effective coordination and execution of projects. This position offers a unique opportunity to develop your skills and make a significant impact within our organization, as you will be at the forefront of our field operations, driving success and fostering a culture of excellence. If you are looking for a challenging and rewarding career where your hard work is recognized and valued, this is the perfect opportunity for you. Join our team and elevate your career in a thriving industry!

Responsibilities

• Oversee warranty repairs, new field equipment installations, and piping projects.
• Schedule and staff projects, coordinating with project managers on scheduling and scope requirements.
• Approve and submit worked hours for payroll and submit invoices to accounting for fieldwork, distinguishing between billable and warranty items.
• Maintain a thorough understanding of departmental operating procedures and specific job task procedures.
• Ensure quality and continuous improvement within the scope of the job.
• Collaborate with project managers and service technicians to schedule and address any warranty issues.
• Assist in start-up planning activities, ensuring effective coordination among all relevant staff members.

Requirements

• Minimum of five years in field service installation-related roles.
• Strong background in managing field service operations and customer service.
• Willingness to travel up to 25% as needed.

Nice-to-haves

• Familiarity with ASME code and welding processes (FCAW, GMAW, GTAW).
• Proficiency in reading and interpreting blueprints.
• Willingness to attend assigned training courses.
• Strong mathematical aptitude.

Benefits

• Medical
• Vision
• Dental
• 401(k)
• Employee Assistance Program