Field Operations Manager

$50,000 - $60,000/Yr

Howard Building Maintenance - Caldwell, ID

Full-time - Mid Level

Caldwell, ID

Administrative and Support Services

About the position

The Field Operations Manager is responsible for overseeing a team of field technicians who provide cleaning and maintenance services. This role focuses on ensuring efficient project execution, maintaining high-quality standards, and ensuring client satisfaction through effective leadership and resource management.

Responsibilities

• Lead, mentor, and manage the team to create a collaborative, results-focused environment.
• Prioritize and coordinate cleaning and maintenance projects, ensuring they meet deadlines and budget constraints.
• Uphold high-quality service standards, conduct regular inspections, and verify that work meets client and company expectations.
• Oversee inventory of equipment and supplies to ensure the team has the necessary tools.
• Serve as the primary client contact, addressing concerns, resolving issues, and maintaining positive client relationships.
• Enforce safety protocols and ensure all technicians are trained in safety procedures to comply with regulations.
• Maintain accurate project records and generate reports to track key performance indicators.

Requirements

• Proven experience in a managerial or supervisory role within the cleaning or maintenance industry.
• Strong leadership, communication, and organizational skills.
• Knowledge of cleaning processes, equipment, and materials.
• Ability to prioritize tasks and solve problems effectively.
• Commitment to safety and regulatory compliance.
• Comfortable with using computer programs for scheduling, reporting, and communication.
• Bilingual proficiency in Spanish and English is preferred.

Benefits

• 401(k) with matching
• Dental, health, and vision insurance
• Paid time off
• Referral program