Poplar Homes - San Francisco, CA
posted 2 months ago
As a Field Operations Specialist at Poplar Homes, you will be an integral part of our property management team, primarily responsible for showcasing vacant properties to potential tenants. Your role is crucial in ensuring that prospective tenants have a positive experience during property tours. You will conduct these tours, providing detailed information about the properties' features, amenities, and lease terms. In addition to property showings, you will support the property management team with various tasks aimed at maintaining the condition and appeal of vacant properties. This includes performing regular inspections of these properties to identify any maintenance or repair needs and reporting them to the appropriate department. You will also engage with potential tenants in a friendly and professional manner, addressing their questions and concerns to facilitate the leasing process. Your responsibilities will extend to managing lockboxes, ensuring they are properly installed and secure, and maintaining accurate records of lockbox codes and access. Collaborating with the marketing team to stage properties for showings will also be part of your duties, ensuring that the properties are visually appealing and clean. You will document property showings, interactions with prospective tenants, and any feedback received during tours. Coordination with maintenance staff, cleaning services, and other vendors will be essential to ensure that properties are ready for showings in a timely manner. Staying informed about the local real estate market, including current rental rates and competitor properties, will enable you to provide informed recommendations to prospective tenants. Lastly, you will ensure that all safety protocols are followed during property showings, including the proper handling of keys and securing properties after tours.