Field Operations Technician

$59,280 - $74,090/Yr

Crown Castle - Huntingtn Sta, NY

Full-time - Entry Level

Huntingtn Sta, NY

Computer and Electronic Product Manufacturing

About the position

The Field Operations Tech (T3) role at Crown Castle involves the installation, maintenance, and troubleshooting of high-speed fiber optic transmission equipment and telecommunications circuits. This position is crucial for ensuring service delivery and operational efficiency within the company's extensive communications infrastructure. The technician will work independently and collaboratively with various teams to support network operations and customer service, while also adhering to safety and quality standards.

Responsibilities

• Install, Turn-up, Test and Provision SONET, WDM and Ethernet equipment in an optical fiber network adhering to engineered design.
• Conduct and validate all testing of network equipment to ensure adherence to all Crown Castle Fiber procedures and equipment manufacturer's specifications.
• Work with the Network Operations Center for final acceptance and testing of all newly installed equipment and rings.
• Perform site survey of remote locations to ensure quality installation of all racks, equipment power plants, fiber cable, etc.
• Report any and all defects to the Operations Manager and/or OSP Project Engineer.
• Label and tag all equipment and cabling according to Network Engineering Diagrams.
• Perform advanced analysis and troubleshooting of problems/issues while assisting the NOC/customer.
• Participate in on-call rotation schedule for nights and weekends.
• Complete and maintain electronic records of work completed on various assignments.
• Interface with customers and carriers in support of service delivery and assurance.

Requirements

• High school diploma or equivalent
• Two (2)+ years of experience performing installation and maintenance of telecommunications equipment
• Working knowledge of SONET networks and hardware, WDM networks and hardware, Ethernet - 10/100/1000BaseT networks and hardware
• Testing and delivering high speed telecommunications services
• Operating variety of telecommunications test equipment
• CCNA Certification (or equivalent) a plus

Nice-to-haves

• Associate degree or equivalent work experience preferred
• Basic telecommunications experience/knowledge preferred

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• 401k plan
• Paid time off (minimum of 18 days per year)
• 12 paid holidays per year