Field Sales Engineer

Unifrax

Full-time - Mid Level

5,001-10,000 employees

Nonmetallic Mineral Product Manufacturing

About the position

The Field Sales Engineer at Alkegen is responsible for achieving annual sales targets within a designated territory. This role involves developing new accounts, maintaining existing relationships, and providing technical support for the company's refractory and ceramic fiber products. The position requires a proactive approach to market development, including cold calling and creating strategic territory plans to enhance market share and customer satisfaction.

Responsibilities

• Achieve annual sales program for assigned territory.
• Develop and penetrate new accounts while maintaining existing business.
• Create yearly territory plans aligned with company goals.
• Provide superior technical support and solutions to customers.
• Maintain knowledge of market influences and competitive landscape.
• Utilize CRM software to manage customer relationships and sales opportunities.
• Conduct technical presentations and training sessions for customers.
• Collaborate with application engineering team to improve product knowledge and selling skills.
• Collect and communicate competitive information to the marketing team.
• Manage customer service issues related to quality, delivery, and accounts receivable.

Requirements

• Previous experience in refractory products and relationships in the HPI, Oil and Gas, and Petro-chemical industry.
• B.S. Degree in Engineering preferred.
• Fluency in German and ability to communicate in English.
• Experience in selling and negotiation on various scales.
• Knowledge of refractory solutions and the marketplace.
• Demonstrated success in selling technical materials in industrial markets.
• Self-motivated with strong relationship-building skills.
• Familiarity with CRM & ERP systems, Incoterms, and engineering drawings.
• Proficiency in Microsoft Office Suite and financial statement analysis.

Nice-to-haves

• Experience with Salesforce CRM system.
• Ability to read engineering drawings and bills of materials.

Benefits

• Dynamic career opportunities with global reach.
• Support for diversity and inclusion in the workplace.