About the position
KeyMe Locksmiths is an exciting company disrupting the $12B locksmith industry through its robotics technology, retail footprint and nationwide locksmith network. KeyMe Locksmiths leads the industry in both customer experience and technological innovation, consistently setting new standards for service excellence and reliability. KeyMe Locksmiths operates more than 6,500 fully automated self-service key duplication kiosks that can be found in major retailers across the country including Walmart, Kroger, Albertsons, 7-Eleven, Menards, and many others. Via AI and robotics, KeyMe Locksmiths allows users to store, share, and duplicate their physical keys and RFID cards at the Kiosk. Additionally, KeyMe Locksmiths operates the largest nationwide marketplace for residential and commercial locksmith services offering customers a one-stop solution for all their locksmith needs ranging from lockouts, vehicle keys, home, commercial and custom jobs. We’re committed to providing a diverse, equitable and inclusive workplace where team members from all backgrounds, ethnicities, cultures, and experiences feel welcome and thrive. KeyMe Locksmiths does not discriminate against qualified applicants or employees with respect to any terms or conditions of employment on account of any characteristic protected by state or federal law or local ordinance.
Responsibilities
- Travel daily to assigned retail partner locations
- Represent KeyMe at assigned retail partner locations (Home Improvement, Auto Parts stores, etc.)
- Approach and engage customers to offer car key replacement and duplication services
- Educate shoppers about our process, pricing, and quality of service
- Demonstrate product knowledge and help customers select the right key/fob service
- Track and report daily performance, customer feedback, and sales through a tablet or POS system
- Maintain a tidy and professional customer-facing workspace
- Collaborate with Programming Technician or handle hand-off as needed
- Work independently while upholding high standards of service and professionalism
- Ensure compliance with company policies and procedures, as well as relevant regulations, regarding product promotion and sales activities
Requirements
- High school diploma or GED required
- Valid driver’s license and clean driving record
- Able to work a Wednesday–Sunday schedule (off Monday & Tuesday)
- Able to lift up to 50 lbs and stand for extended periods of time
- Must pass a background check
- Willing to travel throughout the Chicago and its surrounding areas
Nice-to-haves
- Prior experience in retail sales, face-to-face marketing, or direct-to-consumer selling
- Familiarity with automotive services or hardware retail environments is a plus
- Comfortable using mobile technology, tablets, or point-of-sale (POS) systems
- Organized, punctual, and goal-oriented
Benefits
- Hourly base pay + uncapped commission
- Company vehicle, tools, equipment, and uniform provided
- Health, dental, and vision insurance
- 401K plan with match
- PTO
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Basic Life and AD&D Insurance
