Field Service Engineer 2

About the position

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.

Responsibilities

• Basic understanding of 4D products, including assembly, function, and performance
• Troubleshoot and repair 4D systems, in the field or at the factory
• Provide customer phone support to address concerns and issues. If unsuccessful, gather information and escalate to other service staff
• Complete repair jobs following work instructions, complete data sheets and associated reports
• Position requires up to 30% travel, both in the US and international
• Must maintain valid driver's license
• Other duties as required

Requirements

• BS degree or higher with 2 years of experience in optical engineering, mechanical engineering or equivalent combination of education and experience
• Experience in application and integration of precision optical and optomechanical components
• Excellent analytical capability for systematic troubleshooting
• Working knowledge of electronics, mechanics, computers and common tools
• Customer focused with strong verbal and written communication skills
• Self-directed and reliable
• Possess good interpersonal skills and willing to work in a team environment
• US Citizen

Benefits

• Competitive salaries
• Health, dental, vision, life, and disability insurance
• Paid Time Off (PTO)
• 401K plan with employer match
• Employee Stock Purchase Program (ESPP)
• Health & wellness initiatives
• Collaborative working environment
• State-of-the-art tools & equipment