Field Service Engineer - Ashburn, VA

Segra - Winchester, VA

Full-time - Entry Level

Winchester, VA

501-1,000 employees

Administrative and Support Services

About the position

The Field Service Engineer at Segra is responsible for managing the day-to-day operations of the network within the Ashburn, VA market. This role involves equipment installation, commissioning, and testing of various telecom devices, as well as providing on-call support. The engineer will work closely with both internal and external customers, ensuring the smooth operation of telecom services and infrastructure.

Responsibilities

• Perform equipment installation and commissioning for telecom devices.
• Conduct circuit/node turn-up and testing.
• Manage customer premise equipment including routers, data switches, and firewalls.
• Perform preventive maintenance and troubleshooting for transport and switching infrastructure.
• Provide on-call support as required.
• Interact with customers, service technicians, and technical support personnel.

Requirements

• Knowledge of telecom equipment such as Cisco and Ciena.
• Experience working with fiber optic fibers.
• Minimum of 2 years of experience with telecom equipment.

Nice-to-haves

• Associate's degree or technical field related to the industry.
• Experience with Cisco and/or Ciena equipment.
• Understanding of AC/DC core fundamentals.
• Good driving record.
• Familiarity with Office 365 suite.
• Ability to understand and operate advanced industry test sets.
• Knowledge of DC power for tertiary power applications.

Benefits

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Tuition and gym reimbursements
• Vacation/PTO
• Paid holidays
• Floating holidays
• Volunteer days
• Parental leave