Field Service Engineer CA Mobility Customer Service

$80,600 - $108,800/Yr

Siemens - Oceanside, CA

Full-time - Mid Level

Oceanside, CA

Computer and Electronic Product Manufacturing

About the position

Siemens Mobility is seeking a Field Service Engineer in San Diego, CA. The Field Service Engineer will plan, organize, coordinate and manage all phases of the maintenance activities of our SIEMENS CHARGER locomotives. You will be responsible for scheduling maintenance activities with our customer, training the maintenance personnel, and advising on best maintenance techniques. Setting a safe work environment and proactively supporting our customer in a professional manner are essential to the job. The Field Service Engineer will interact with the operational, engineering, dispatching and financial departments for the safe, cost effective and efficient operations of the railroad.

Responsibilities

• Maintain compliance to all applicable safety rules, laws, and regulations
• Ensure highest quality standards are met in accordance with Siemens
• Foster a work environment that drives a safety first zero harm culture (ZHC)
• Follow all maintenance instructions to adhere to and maintain compliance and high-quality standards
• Develop a working relationship with the Customer as an employee and representative of Siemens Mobility
• Verify that all defects, tasks, and maintenance activities have been reported and documented in (CMMS) for compliance, issue tracking, and closure
• Interact with the leadership as needed on all site issues, systems, and related facility operations
• Ensure the provision of high-quality technical advice to the maintenance workforce to enhance equipment reliability of a new locomotive fleet
• Ensure responsiveness and support to completion any troubleshooting and repairs to assigned service requests
• Assist the local staff in assigned troubleshooting and repair works
• Act as a mentor and provide on-the-job training to Technicians as required
• Provide feedback to team regarding performance, quality, and productivity issues
• Conduct regular meetings with field personnel and managers to share company information, updates, etc.
• Work with 3rd parties, such as Cummins, to ensure proper operation of vendor components installed on the locomotive
• Continually progress customers maintenance practices to support the Charger locomotive as intended by the manual.

Requirements

• HSD/GED
• Minimum of 5 years of working experience with a railroad or other technical agency
• Knowledge of Railroad Regulatory requirements
• Knowledge of fundamental concepts, practices, and procedures for supervised work group(s)
• Excellent English language technical communication skills in speaking, reading and writing
• Proven skills with all Microsoft Office products (including Excel/Word/Access/PowerPoint)
• Comprehensive knowledge of Maintenance Management Systems such as Maximo, JD Edwards, SAP, CORMAP, Salesforce
• Knowledge of FRA regulations and guidelines

Nice-to-haves

• An Associates degree or higher in an engineering discipline with 5+ years of experience managing field operations
• A background or formal training in Quality tools e.g. six sigma
• Ability to apply Standardization of processes to maximize consistency of output and increase efficiency
• Aptitude to understand technical information
• Background in rolling stock maintenance, commissioning or other rail related experience with an appreciation of mechanical and electrical engineering.

Benefits

• Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits - starting Day 1
• Tuition Reimbursement program
• Mentor Programs
• Opportunities for online learning
• 401k match
• Generous Paid Time Off