Field Service Engineer - Control

$54,080 - $70,720/Yr

Kongsberg

Full-time - Mid Level

1,001-5,000 employees

Educational Services

About the position

The Field Service Engineer - Control is responsible for supporting propulsion control systems delivered by Kongsberg Maritime. This role involves providing preventative and corrective maintenance, troubleshooting control systems, and ensuring effective communication with customers regarding upgrades and product improvements. The engineer will work both locally and internationally, often with short notice, and will be expected to adhere to company procedures while delivering high-quality service.

Responsibilities

• Provide preventative and corrective maintenance to Kongsberg control systems
• Read and interpret drawings and control system architecture
• Use multimeter and software tools for troubleshooting communication or loop errors
• Understand Power Management Systems, generators, and governor control functionality for generators and main engines
• Add or modify control logic as needed
• Familiar with communication protocols (CAN, 232, 422, 485, TCP/IP, etc.)
• Complete and submit timesheets and expenses in a timely fashion
• Take ownership over assigned cases and/or service trips
• Suggest improvements to products and report needs to Service Manager or product department
• Make proactive suggestions to customers on available upgrades and new products while visiting onboard
• Carry out actions to prevent errors within delivery and after sales deliveries
• Support Aftermarket Sales with aftersales quotations

Requirements

• Degree in Electrical, Electronics, Electromechanical, or Computer Engineering or equivalent industry/military training
• Knowledge of general Electrical/Electronic control system concepts such as PID controllers, filters, communication protocols
• Ability to produce and interpret technical documentation
• Ability to troubleshoot low voltage electrical components and use multimeters
• Experience with PLC / SCADA systems and their architecture is highly desired
• Customer service oriented
• Ability to work under pressure
• Good communication skills and fluent in English
• Hold valid Passport
• Authorized to work lawfully in the US without company sponsorship
• Availability to travel with short notice, after hours, holidays/weekend, for long periods both locally and internationally

Benefits

• Competitive compensation packages
• Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account
• Fully subsidized dental and vision coverage
• Up to 5% employer match program
• Flexibility with Paid Time Off
• Safe and collaborative culture