GE Healthcare - Lubbock, TX
posted 5 months ago
The Field Engineer will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for one or more modalities within a hospital or healthcare system in our Western Texas territory. This role is crucial in ensuring that medical equipment operates efficiently and effectively, thereby contributing to the overall quality of healthcare services provided to patients. The Field Engineer will be responsible for maintaining relationships with customers, ensuring timely communication, resolution of issues, and proper follow-up to drive customer satisfaction. Adherence to company policies, procedures, and hospital protocols is essential to meet regulatory and compliance requirements. Documentation of all work performed, including the ordering of parts, is a critical aspect of this position. In this role, the Field Engineer will be expected to demonstrate a commitment to the company's mission of improving lives in the moments that matter. The position requires a proactive approach to problem-solving and a dedication to delivering high-quality service. The Field Engineer will also be part of a team that values integrity, transparency, and collaboration, contributing to a culture that fosters care and support among colleagues. The ideal candidate will possess a strong technical background, excellent communication skills, and the ability to work independently while also being a team player. This position offers the opportunity to work in a dynamic environment where every voice makes a difference, and every difference builds a healthier world.