Field Service Engineer - DFW

GE Healthcare - Amarillo, TX

Full-time

Amarillo, TX

Chemical Manufacturing

About the position

The Field Engineer will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for one or more modalities within a hospital or healthcare system in our Western Texas territory. This role is crucial in ensuring that medical equipment operates efficiently and effectively, thereby contributing to the overall quality of healthcare services provided to patients. The Field Engineer will be responsible for maintaining relationships with customers, ensuring timely communication, resolution of issues, and proper follow-up to drive customer satisfaction. Adherence to company policies, procedures, and hospital protocols is essential to meet regulatory and compliance requirements. Documentation of all work performed, including the ordering of parts, is a critical aspect of this position. As a Field Engineer at GE HealthCare, you will unlock your ambition and turn ideas into world-changing realities. You will be part of an organization that values every voice and believes that every difference contributes to building a healthier world. The role requires a commitment to act with humility, build trust, lead with transparency, deliver with focus, and drive ownership, all while maintaining unyielding integrity. This position offers a great work environment, professional development opportunities, and a culture that fosters care, collaboration, and support.

Responsibilities

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system.
• Maintain relationships with customers and ensure timely communication, resolution, and proper follow-up to drive customer satisfaction.
• Adhere to company policies, procedures, and hospital protocols to ensure regulatory and compliance requirements are met.
• Document all work performed, including the ordering of parts.

Requirements

• Associates degree, Bachelor's degree, military education, or participation in the formal GE HealthCare Biomedical or Field Engineer Services Internship or Military Externship program; OR High School Diploma/GED with 4+ years' experience servicing electronic equipment.
• Valid Driver's License.
• Legal authorization to work in the U.S.

Nice-to-haves

• Ability to lift, carry, push, and pull up to 35 lbs. unassisted.
• Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time.
• Ability to reach at, above and below shoulder level, flex or extend neck, and have good hand and finger dexterity.
• Availability after-hours and/or work a rotating on-call schedule, including weekends.

Benefits

• Relocation Assistance Provided
• Professional development opportunities
• Competitive compensation
• Challenging careers in a supportive environment