Applied Materials - Austin, TX
posted 3 months ago
As a Field Service Engineer II at Applied Materials, you will play a crucial role in the installation, maintenance, and upgrading of advanced semiconductor manufacturing equipment. This position requires a strong technical background and the ability to troubleshoot complex hardware issues. You will be working both in our state-of-the-art facility and at customer sites around the globe, representing Applied Materials and ensuring that our customers receive world-class support for their multimillion-dollar production systems. Your responsibilities will include assisting senior engineers with the installation of cutting-edge equipment, performing scheduled preventative maintenance, and resolving technical problems as they arise. You will be trained to follow established procedures and task plans to ensure that all equipment is functioning optimally and that all safety and environmental guidelines are adhered to. In this role, you will be expected to maintain clear and effective communication with both customers and team members, documenting all job-related details accurately. You will also need to demonstrate a customer-first mindset, ensuring that the needs of the customer are met while upholding the standards of Applied Materials. The position requires a significant amount of travel, approximately 70% to 90%, which may include both domestic and international trips. You will also need to be flexible with your working hours, as support may be required during nights, weekends, and holidays based on customer needs. This role is ideal for individuals who enjoy hands-on work and are looking to make a significant impact in the semiconductor industry.