Field Service Engineer II (C2)

$63,440 - $86,944/Yr

Applied Materials - Tempe, AZ

Full-time - Entry Level

Tempe, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer II at Applied Materials, you will play a crucial role in troubleshooting hardware, solving complex problems, and enhancing the performance of equipment used in semiconductor manufacturing. This position involves working in both our state-of-the-art facility and at customer sites globally, where you will represent Applied Materials and be part of a dynamic and diverse team. Your training will equip you to create and support the technology that is essential for manufacturing semiconductor chips and related materials, which are vital to various industries worldwide. In this role, you will assist senior engineers in installing cutting-edge customer equipment, performing scheduled preventative maintenance, corrective maintenance, and upgrading equipment as necessary. You will follow established procedures and task plans to test equipment, diagnose issues, and resolve technical problems effectively. Completing required job documentation and adhering to safety training and procedures for processing parts will be essential aspects of your responsibilities. You will also be expected to maintain a professional demeanor while interacting with customers, ensuring that their needs are met with a customer-first mindset. Additionally, you will be responsible for satisfying both the company's and the customer's on-site requirements, which include adhering to safety, environmental, and COVID-19 guidelines. This position requires a commitment to excellence and a proactive approach to problem-solving, ensuring that you contribute positively to the overall success of the team and the satisfaction of our clients.

Responsibilities

• Assist senior engineers with installing leading-edge customer equipment.
• Perform scheduled preventative maintenance and corrective maintenance on equipment.
• Upgrade equipment as necessary to meet customer needs.
• Follow procedures learned during training and published task plans to test equipment.
• Diagnose and resolve technical problems effectively.
• Complete required job documentation and safety training procedures.
• Professionally represent Applied Materials to customers with a customer-first mindset.
• Satisfy on-site requirements including safety, environmental, and COVID-19 guidelines.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an Associate's Degree.
• 2-4 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written and verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Basic mechanical aptitude and knowledge in pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.
• Employee giving and volunteering programs with matching contributions.