Field Service Engineer II - (C2)

$63,440 - $86,944/Yr

Applied Materials - Gilbert, AZ

Full-time - Entry Level

Gilbert, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer II at Applied Materials, you will play a crucial role in troubleshooting hardware, solving complex problems, and enhancing the performance of equipment used in semiconductor manufacturing. This position requires you to work both in our state-of-the-art facility and at customer sites around the globe, making you the face of Applied Materials and an integral part of a vibrant and diverse team. Our training program equips Field Service Engineers with the skills necessary to create and support the technology that the world relies on for manufacturing semiconductor chips and related materials daily. You will collaborate closely with global customers to install, maintain, and upgrade their Applied Materials equipment, ensuring they receive world-class support for multimillion-dollar production systems. In this role, you will assist senior engineers with the installation of cutting-edge customer equipment, perform scheduled preventative maintenance, corrective maintenance, and equipment upgrades. You will follow established procedures learned during training, as well as published task plans, to test equipment and diagnose technical problems. Completing required job documentation, safety training, and procedures for processing parts is essential. You will represent Applied Materials professionally to customers, maintaining a customer-first mindset while satisfying both company and customer on-site requirements, including safety, environmental, and COVID-19 guidelines.

Responsibilities

• Assist senior engineers with installing leading-edge customer equipment.
• Perform scheduled preventative maintenance and corrective maintenance on equipment.
• Upgrade customer equipment as needed.
• Follow procedures learned during training and published task plans to test equipment and diagnose technical problems.
• Complete required job documentation and safety training.
• Process parts according to established procedures.
• Represent Applied Materials professionally to customers, maintaining a customer-first mindset.
• Satisfy on-site requirements including safety, environmental, and COVID-19 guidelines.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an Associate's Degree.
• 2-4 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written and verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Basic mechanical aptitude and knowledge in pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Nice-to-haves

• Experience in a clean room environment.
• Familiarity with semiconductor manufacturing processes.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.
• Employee giving and volunteering programs with matching contributions.