Field Service Engineer II (C2)

$63,440 - $86,944/Yr

Applied Materials - Rio Rancho, NM

Full-time - Entry Level

Rio Rancho, NM

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer II at Applied Materials, you will play a crucial role in troubleshooting hardware and solving complex problems to enhance equipment performance. This position involves working in both our state-of-the-art facility and at customer sites globally, making you the face of Applied Materials and a vital part of a diverse and dynamic team. Our Field Service Engineers are trained to create and support the technology that is essential for manufacturing semiconductor chips and related materials. You will collaborate closely with global customers to install, maintain, and upgrade their Applied Materials equipment, providing world-class support for multimillion-dollar production systems. In this role, you will assist senior engineers with the installation of cutting-edge customer equipment, perform scheduled preventative maintenance, and execute corrective maintenance and upgrades. You will follow established procedures and published task plans to test equipment, diagnose, and resolve technical issues. Completing required job documentation and safety training is essential, as is adhering to the company's and customers' on-site requirements, including safety, environmental, and COVID-19 guidelines. Your professionalism and customer-first mindset will be key in representing Applied Materials effectively to our clients.

Responsibilities

• Assist senior engineers with installing leading-edge customer equipment.
• Perform scheduled preventative maintenance and corrective maintenance on equipment.
• Upgrade customer equipment as needed.
• Follow procedures learned during training and published task plans to test equipment and diagnose technical problems.
• Complete required job documentation and safety training.
• Adhere to safety, environmental, and COVID-19 guidelines on-site.
• Represent Applied Materials professionally to customers.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an Associate's Degree.
• 2-4 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written and verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Basic mechanical aptitude and knowledge in pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Nice-to-haves

• Experience in a clean room environment.
• Familiarity with semiconductor manufacturing processes.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.
• Employee giving and volunteering programs with matching contributions.