Field Service Engineer II (C2)

$63,440 - $86,944/Yr

Applied Materials - Chandler, AZ

Full-time - Entry Level

Chandler, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer II at Applied Materials, you will play a crucial role in troubleshooting hardware, solving complex problems, and enhancing the performance of equipment used in semiconductor manufacturing. This position involves working in both our state-of-the-art facility and at customer sites globally, making you the face of Applied Materials and a vital part of a diverse and dynamic team. You will receive comprehensive training to support the technology that is essential for manufacturing semiconductor chips and related materials, which are integral to modern technology. Your responsibilities will include installing, maintaining, and upgrading Applied Materials equipment, ensuring that our customers receive world-class support for their multimillion-dollar production systems. In this role, you will assist senior engineers with the installation of cutting-edge customer equipment, perform scheduled preventative maintenance, and carry out corrective maintenance as needed. You will follow established procedures and task plans to test equipment, diagnose technical issues, and resolve them effectively. Documentation is a key aspect of this role, and you will be expected to complete all required job documentation and safety training. Representing Applied Materials professionally to customers is essential, and you will need to adopt a customer-first mindset while adhering to safety, environmental, and COVID-19 guidelines on-site. This position requires a commitment to continuous learning and adaptation, as you will be working in a fast-paced environment that demands flexibility and responsiveness to customer needs. You will also be expected to support rotational shifts, including nights and weekends, based on customer requirements, and travel for training and to alternate customer sites, which may include international travel.

Responsibilities

• Assist senior engineers with installing leading-edge customer equipment.
• Perform scheduled preventative maintenance and corrective maintenance on equipment.
• Upgrade equipment as necessary to meet customer needs.
• Follow procedures learned during training and published task plans to test equipment.
• Diagnose and resolve technical problems effectively.
• Complete required job documentation and safety training procedures.
• Represent Applied Materials professionally to customers with a customer-first mindset.
• Satisfy on-site requirements including safety, environmental, and COVID-19 guidelines.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an Associate's Degree.
• 2-4 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written and verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Basic mechanical aptitude and knowledge in pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Nice-to-haves

• Experience in a clean room environment.
• Familiarity with semiconductor manufacturing processes.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.
• Employee giving and volunteering programs with matching contributions.