Field Service Engineer II - (C2)

$63,440 - $86,944/Yr

Applied Materials - Tempe, AZ

Full-time - Entry Level

Tempe, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer II at Applied Materials, you will play a crucial role in troubleshooting hardware and solving complex problems to enhance the performance of equipment used in semiconductor manufacturing. This position involves working both in our state-of-the-art facility and at customer sites globally, where you will represent Applied Materials and be part of a dynamic and diverse team. Our Field Service Engineers are trained to support the technology that is essential for the production of semiconductor chips and related materials, which are vital to various industries. You will collaborate closely with global customers to install, maintain, and upgrade their Applied Materials equipment, ensuring they receive world-class support for their multimillion-dollar production systems. In this role, you will assist senior engineers with the installation of cutting-edge customer equipment, perform scheduled preventative maintenance, and carry out corrective maintenance and upgrades. You will follow established procedures and task plans to test equipment, diagnose technical issues, and resolve them effectively. Completing required job documentation and safety training is essential, as is adhering to the company's and customers' on-site requirements, including safety and environmental guidelines. Your professionalism and customer-first mindset will be key in representing Applied Materials positively to our clients.

Responsibilities

• Assist senior engineers with installing leading-edge customer equipment.
• Perform scheduled preventative maintenance and corrective maintenance on equipment.
• Upgrade equipment as necessary to meet customer needs.
• Follow training procedures and published task plans to test equipment and diagnose technical problems.
• Complete required job documentation and safety training procedures for processing parts.
• Represent Applied Materials professionally to customers, maintaining a customer-first mindset.
• Satisfy on-site requirements, including safety, environmental, and COVID-19 guidelines.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an Associate's Degree.
• 2-4 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written and verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Basic mechanical aptitude and knowledge in pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Benefits

• Top-tier medical, dental, and vision plans
• Disability insurance
• Life insurance
• Retirement plans
• Paid time off
• Health and wellness programs
• Career development and mentoring
• Sustainability and social responsibility programs
• Employee Assistance Program
• Travel Accident/Medical Benefits Abroad
• Employee stock purchase program
• Subscription to wellbeing tools
• Employee giving and volunteering programs
• Employee match of up to US$3,000 per year through The Applied Materials Foundation.