Field Service Engineer II (MAD-MC-OR)

$51,522 - $70,824/Yr

Hitachi - Hillsboro, OR

Full-time - Entry Level

Onsite - Hillsboro, OR

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Field Service Engineer II position at Hitachi High-Tech America, Inc. is a developmental role focused on training and skill acquisition in the Metrology and Analysis Systems Division. The engineer will spend significant time learning under supervision, gaining hands-on experience with specific tools and their operations, while also developing customer relationships and adhering to company policies.

Responsibilities

• Complete assigned On the Job Training (OJT) with the goal of instrument certification
• Protect, manage, and maintain company property in accordance with department policy/procedure
• Answer service calls and promptly return messages from customers
• Maintain appropriate records of all work performed and training received
• Complete departmental and customer paperwork timely and with high quality
• Complete assigned formal training with a grade of 75% or higher on all tests
• Comply and adhere to company policies
• Portray professionalism and pride in appearance while conforming to policy
• Provide a positive attitude to all employees and customers
• Other duties as assigned

Requirements

• Bachelor's degree in Engineering or related field or equivalent combination of education and experience
• Two years' experience using digital volt meters, oscilloscopes, hand tools, and computers
• Must have and retain valid driver's license in resident State and be insurable by our insurance company
• Ability to effectively communicate information to customers and management regarding service activities and schedules
• Ability to follow precise instruction
• Ability to perform selected routine service calls on one or more models of a product line
• Ability to install and qualify a system
• Ability to work from schematics using various test equipment, mathematical calculation, and instrumentation
• Knowledge of analog and digital circuitry
• Ability to read blueprints and electrical schematics
• Basic knowledge and understanding of physics and chemistry
• Demonstrate strong work ethic
• Demonstrate strong verbal and written communication skills

Nice-to-haves

• Willingness to relocate and/or travel
• Ability to drive an automobile
• Ability to see small objects within a confined area
• Ability to identify and distinguish color-codes
• Ability to quickly transport from location to location
• Ability to transport parts and toolbox from car to equipment site
• Ability to lift up to 50 lbs.
• Hand-eye coordination at a level to support a range of activities from very fine to large, leveraged type item
• Ability to hear audible noises

Benefits

• Expected pay range of $24.77 - $34.05 Hourly
• Potential for additional compensation including incentive pay and/or allowances