Field Service Engineer III (C3) - N. Phoenix, AZ.

$74,880 - $102,960/Yr

Applied Materials - Queen Creek, AZ

Full-time - Mid Level

Queen Creek, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer III at Applied Materials, you will play a crucial role in supporting the installation, maintenance, and upgrading of advanced semiconductor manufacturing equipment. This position involves working both in a state-of-the-art facility and at customer sites globally, where you will represent the company and ensure the optimal performance of multimillion-dollar production systems. You will also be responsible for training junior engineers and adhering to safety and environmental guidelines while delivering world-class customer support.

Responsibilities

• Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment.
• Follow procedures learned during training and published task plans to test equipment and diagnose technical problems.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer, using a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate's degree.
• 4-7 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written/verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Nice-to-haves

• Experience with DDP, ETCH, MDP, and EPI equipment.
• Familiarity with safety protocols in clean room environments.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.