Field Service Engineer III (C3) - N. Phoenix, AZ.

$74,880 - $102,960/Yr

Applied Materials - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer III (C3) role at Applied Materials involves supporting TSMC by troubleshooting and maintaining semiconductor manufacturing equipment. This position requires a blend of technical expertise and customer service skills, as engineers will work both independently and collaboratively with junior colleagues to ensure optimal equipment performance. The role includes installation, maintenance, and upgrades of high-value production systems, making it essential for candidates to have a strong background in the semiconductor industry.

Responsibilities

• Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment.
• Follow procedures learned during training and published task plans to test equipment and diagnose technical problems.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer, using a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate's degree.
• 4-7 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written/verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Nice-to-haves

• Experience with DDP, ETCH, MDP, & EPI equipment.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.