Field Service Engineer III - (C3)

$74,880 - $102,960/Yr

Applied Materials - Garland, TX

Full-time - Mid Level

Garland, TX

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer III (C3) role at Applied Materials involves troubleshooting hardware, solving complex problems, and enhancing equipment performance. This position requires working independently and training junior engineers while providing world-class support for multimillion-dollar production systems at customer sites globally. The engineer will be responsible for installing, maintaining, and upgrading Applied Materials equipment, ensuring compliance with safety and environmental guidelines, and representing the company professionally.

Responsibilities

• Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment.
• Follow procedures learned during training and published task plans to test equipment and diagnose technical problems.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer, using a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

• An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience.
• Ability to read electrical and mechanical schematics.
• Clear and effective written/verbal communications skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and proper usage, including a digital multimeter.

Nice-to-haves

• 4-7 years of work experience in the semiconductor industry or another equipment support industry.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.