Field Service Engineer III - MDP - (C3)

$76,960 - $106,392/Yr

Applied Materials - Albany, NY

Full-time - Mid Level

Albany, NY

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer III at Applied Materials, you will be responsible for troubleshooting hardware, solving complex problems, and enhancing equipment performance. This role involves working both in a state-of-the-art facility and at customer sites globally, where you will represent the company and support the technology essential for semiconductor manufacturing. You will work independently and assist in training junior engineers, ensuring high-quality support for multimillion-dollar production systems.

Responsibilities

• Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment.
• Follow procedures learned during training and published task plans to test equipment and diagnose technical problems.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer, maintaining a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate's degree.
• 4-7 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written/verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Benefits

• Top-tier medical, dental, and vision plans
• Disability insurance
• Life insurance
• Retirement plans
• Paid time off
• Health and wellness programs
• Career development and mentoring
• Sustainability and social responsibility programs
• Employee Assistance Program
• Travel Accident/Medical Benefits Abroad
• Employee stock purchase program
• Subscription to wellbeing tools
• Employee giving and volunteering programs
• Employee match of up to US$3,000 per employee per year.