Field Service Engineer III

Segra - Charlottesville, VA

Full-time - Mid Level

Charlottesville, VA

501-1,000 employees

Administrative and Support Services

About the position

The Field Service Engineer III is responsible for managing the day-to-day activities of the network within the Charlottesville, VA market. This role involves equipment installation, commissioning, circuit/node turn-up and testing, as well as preventive maintenance and troubleshooting of various telecom infrastructures. The engineer will interact with customers and technical personnel, ensuring the smooth operation of telecom services.

Responsibilities

• Perform equipment installation and commissioning for telecom systems.
• Conduct circuit/node turn-up and testing.
• Manage customer premise equipment including routers, data switches, and firewalls.
• Perform preventive maintenance and troubleshooting of transport and switching infrastructure.
• Respond to on-call duties as required.
• Interact with internal and external customers and technical support personnel.

Requirements

• Minimum of 2 years of experience with Telecom equipment.
• Knowledge of Telecom equipment such as Cisco and Ciena.
• Understanding of AC/DC core fundamentals.
• Ability to operate advanced industry test sets, including DS1-100G, OTDR, and fiber scopes.
• Knowledge of DC power for tertiary power applications.
• Ability to work independently with limited supervision.

Nice-to-haves

• Associate's degree or technical field preferred.
• Experience with Cisco and/or Ciena equipment.
• Good driving record.
• Familiarity with Office 365 suite.
• Understanding and use of engineering documents.

Benefits

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave