Field Service Engineer III

Segra - Lexington, VA

Full-time - Entry Level

Lexington, VA

501-1,000 employees

Administrative and Support Services

About the position

The Field Service Engineer III at Segra is responsible for managing the day-to-day operations of the network, including equipment installation, commissioning, and troubleshooting of telecom infrastructure. This role requires interaction with both internal and external customers, ensuring the effective operation of various telecom equipment and systems. The position may involve on-call duties and requires a strong understanding of telecom technologies and equipment.

Responsibilities

• Perform equipment installation and commissioning for telecom infrastructure.
• Conduct circuit/node turn-up and testing.
• Manage customer premise equipment including routers, data switches, and firewalls.
• Execute preventive maintenance and troubleshooting for transport and switching infrastructure.
• Interact with internal and external customers and technical support personnel.
• Perform on-call duties as required.

Requirements

• Minimum of 2 years of experience with telecom equipment.
• Knowledge of telecom equipment such as Cisco and Ciena.
• Understanding of AC/DC core fundamentals.
• Good driving record.
• Proficiency in Office 365 suite.
• Ability to understand and operate advanced industry test sets, including DS1-100G, OTDR, and fiber scopes.
• Knowledge of DC power for tertiary power applications.
• Ability to work independently with limited supervision.

Nice-to-haves

• Associate's degree or technical field related to the industry.
• Experience with Cisco and/or Ciena equipment.

Benefits

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Tuition reimbursement
• Gym reimbursement
• Vacation/PTO
• Paid holidays
• Floating holidays
• Volunteer days
• Parental leave