Field Service Engineer, Industrial Storage - Commissioning

$84,000 - $300,000/Yr

Tesla - Palo Alto, CA

Full-time - Mid Level

Hybrid - Palo Alto, CA

Transportation Equipment Manufacturing

About the position

The Tesla Energy Product and Service Engineering team is seeking a Product Engineer focused on commissioning to support the growth of the Industrial Storage fleet. This role involves leading the commissioning of Battery Energy Storage Systems (BESS) and collaborating with various teams to ensure efficient deployment and operation of these systems in Utility, Commercial, and Industrial applications.

Responsibilities

• Lead the execution of commissioning activities for projects both onsite and/or remote.
• Troubleshoot and resolve hardware, software, and firmware issues that arise during commissioning.
• Support cross-functional efforts to drive actions with Field Quality, Manufacturing, Design, and Field Service teams to prevent the reoccurrence of known issues.
• Support the development of real-time service and diagnostic tools for efficient commissioning and serviceability.
• Support the development of data analytics tools for detailed insights at both site and fleet levels.
• Create and evolve commissioning documentation by collaborating with Subject Matter Experts.
• Quantify the benefits of product or manufacturing improvements and work with engineering and manufacturing teams to implement these improvements.
• Explain root causes and resolutions of issues to commercial and utility customers as needed.
• Support the creation of service O&M documentation.

Requirements

• Degree in Electrical Engineering, Mechanical Engineering, or equivalent experience.
• Strong engineering fundamentals and intuition applied to firmware/software-enabled systems.
• Prior experience troubleshooting electrical/electronic and mechanical systems, software/firmware, SCADA/network, or process failure modes.
• Proven cross-functional leadership and collaborative skills.
• Excellent oral and written communication skills.
• Ability to prioritize and execute multiple tasks in parallel.
• Excellent attention to detail and ability to produce clear and concise written documents and diagrams.
• Ability to travel inside the region to support the commissioning of Industrial Storage Systems.

Benefits

• Aetna PPO and HSA plans with $0 payroll deduction options.
• Family-building, fertility, adoption, and surrogacy benefits.
• Dental and vision plans with $0 paycheck contribution options.
• Company Paid HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• LGBTQ+ care concierge services.
• 401(k) with employer match and Employee Stock Purchase Plans.
• Company paid Basic Life, AD&D, short-term and long-term disability insurance.
• Employee Assistance Program.
• Sick and Vacation time (Flex time for salary positions) and Paid Holidays.
• Back-up childcare and parenting support resources.
• Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight Loss and Tobacco Cessation Programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.