Field Service Engineer IV - ETCH Install Team - (C4)

$93,600 - $129,272/Yr

Applied Materials - Mesa, AZ

Full-time - Senior

Mesa, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer IV (C4) - Install Team at Applied Materials is a senior-level role focused on troubleshooting, installing, and maintaining semiconductor manufacturing equipment. This position requires extensive travel (70% - 90%) to customer sites globally, where the engineer will represent the company and provide world-class support for multimillion-dollar production systems. The role also involves training junior engineers and ensuring compliance with safety and operational guidelines.

Responsibilities

• Install leading-edge customer equipment, perform scheduled preventative maintenance and corrective maintenance, and upgrade equipment.
• Use troubleshooting and problem-solving skills, along with company diagnostic tools and documentation, to solve complex equipment issues.
• Generate, follow, and possibly approve documented procedures and published task plans.
• Lead projects when needed, document progress, and communicate with customers and internal business units on progress.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer, using a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

• Bachelor's degree or completion of military technical training and field experience or technical certification equivalent to a bachelor's degree.
• 7-10 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics, and advanced knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Clear and effective written/verbal communication skills, with an emphasis on documenting details, and proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Advanced knowledge of wafer processing parameters.
• Extensive knowledge of Applied Materials systems and company processes.
• Project management skills, and an ability to lead key customer and internal product meetings.
• Valid driver's license and the ability to obtain a passport.

Nice-to-haves

• Experience with 200mm ETCH or 300mm equipment.
• Hands-on semiconductor experience of at least 2 years.
• Demonstrated ability to use calibration equipment, specs, and procedures.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.