Field Service Engineer IV - ETCH Install Team - (C4)

$93,600 - $129,272/Yr

Applied Materials - Gilbert, AZ

Full-time - Senior

Gilbert, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer IV (C4) - Install Team at Applied Materials is a senior-level role focused on troubleshooting, installing, and maintaining advanced semiconductor manufacturing equipment. This position requires extensive travel, both domestically and internationally, and involves working closely with customers to ensure optimal equipment performance. The engineer will also play a key role in training junior staff and representing the company in various settings, emphasizing a customer-first approach.

Responsibilities

• Install leading-edge customer equipment, perform scheduled preventative maintenance and corrective maintenance, and upgrade equipment.
• Use troubleshooting and problem-solving skills, along with company diagnostic tools and documentation, to solve complex equipment issues.
• Generate, follow, and possibly approve documented procedures and published task plans.
• Lead projects when needed, document progress, and communicate with customers and internal business units on progress.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer, using a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

• Bachelor's degree or completion of military technical training and field experience or technical certification equivalent to a bachelor's degree.
• 7-10 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics, and advanced knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Clear and effective written/verbal communication skills, with an emphasis on documenting details, and proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Advanced knowledge of wafer processing parameters.
• Extensive knowledge of Applied Materials systems and company processes.
• Project management skills, and an ability to lead key customer and internal product meetings.
• Valid driver's license and the ability to obtain a passport.

Nice-to-haves

• Experience with 200mm ETCH or 300mm equipment.
• Hands-on semiconductor experience of at least 2 years.
• Demonstrated ability to use calibration equipment, specs, and procedures.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Retirement plans.
• Paid time off.
• Health and wellness programs.
• Career development and mentoring.
• Sustainability and social responsibility programs.
• Employee Assistance Program.
• Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program.
• Subscription to wellbeing tools.
• Employee giving and volunteering programs with matching contributions.