Applied Materials - Gilbert, AZ

posted 5 days ago

Full-time - Senior
Gilbert, AZ
10,001+ employees
Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer IV at Applied Materials is a senior-level role focused on troubleshooting, maintaining, and upgrading semiconductor manufacturing equipment. This position involves working independently and training junior engineers while providing world-class support to global customers. The engineer will be responsible for installing equipment, performing maintenance, and ensuring compliance with safety and environmental guidelines, all while representing the company professionally.

Responsibilities

  • Install leading-edge customer equipment and perform scheduled preventative maintenance and corrective maintenance.
  • Use troubleshooting and problem-solving skills to resolve complex equipment issues.
  • Generate, follow, and possibly approve documented procedures and published task plans.
  • Lead projects as needed, documenting progress and communicating with customers and internal business units.
  • Complete required job documentation, safety training, and procedures for processing parts.
  • Represent Applied Materials professionally to customers with a customer-first mindset.
  • Satisfy on-site requirements including safety, environmental, and COVID-19 guidelines.
  • Train junior engineers on site-related safety and troubleshooting procedures.

Requirements

  • An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience.
  • Ability to read electrical and mechanical schematics, with advanced knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • Clear and effective written/verbal communication skills, with proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • Strong knowledge of hand tools and proper usage, including a digital multimeter.
  • Advanced knowledge of wafer/Mask processing parameters.
  • Extensive knowledge of Applied Materials systems and company processes.
  • Project management skills and ability to lead key customer and internal product meetings.

Nice-to-haves

  • 7-10 years of work experience in the semiconductor industry or another equipment support industry.

Benefits

  • Top-tier medical, dental, and vision plans
  • Disability insurance
  • Life insurance
  • Retirement plans
  • Paid time off
  • Health and wellness programs
  • Career development and mentoring
  • Sustainability and social responsibility programs
  • Employee Assistance Program
  • Travel Accident/Medical Benefits Abroad
  • Employee stock purchase program
  • Subscription to wellbeing tools
  • Employee giving and volunteering programs
  • Employee match of up to US$3,000 per employee per year.
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