Field Service Engineer IV - Photo Lithograph - (C4)

$91,520 - $125,840/Yr

Applied Materials - Tempe, AZ

Full-time - Mid Level

Tempe, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer IV at Applied Materials, you will be responsible for troubleshooting and maintaining advanced semiconductor manufacturing equipment. This role involves working independently and training junior engineers while providing exceptional support to global customers. You will be the face of the company, ensuring that equipment operates efficiently and meets customer needs in a dynamic and diverse environment.

Responsibilities

• Install leading-edge customer equipment, perform scheduled preventative maintenance and corrective maintenance, and upgrade equipment.
• Use troubleshooting and problem-solving skills, along with company diagnostic tools and documentation, to solve complex equipment issues.
• Generate, follow, and possibly approve documented procedures and published task plans.
• Lead projects when needed, document progress, and communicate with customers and internal business units on progress.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer, using a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

• An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience.
• Ability to read electrical and mechanical schematics, and an advanced knowledge of pneumatics, hydraulics, electronics, vacuum and/or thermodynamics.
• Clear and effective written/verbal communications skills, with an emphasis on documenting details, and proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Advanced knowledge of wafer/Mask processing parameters.
• Extensive knowledge of Applied Materials systems and company processes.
• Project management skills, and an ability to lead key customer and internal product meetings.

Nice-to-haves

• 7-10 years of work experience in the semiconductor industry or another equipment support industry.

Benefits

• Top-tier medical, dental and vision plans
• Disability insurance
• Life insurance
• Retirement
• Paid time off
• Health and wellness programs
• Career development and mentoring
• Sustainability and social responsibility programs
• Employee Assistance Program
• Travel Accident/Medical Benefits Abroad
• Employee stock purchase program
• Subscription to wellbeing tools
• Employee giving and volunteering programs
• Employee match of up to US$3,000 per employee per year.