Field Service Engineer IV - Photo Lithograph - (C4)

$91,520 - $125,840/Yr

Applied Materials - Tempe, AZ

Full-time - Mid Level

Tempe, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer IV at Applied Materials is a senior-level role focused on troubleshooting, maintaining, and upgrading semiconductor manufacturing equipment. This position involves working independently and training junior engineers while providing world-class support to global customers. The engineer will be responsible for installing and maintaining advanced equipment, ensuring compliance with safety and environmental guidelines, and representing the company professionally at customer sites.

Responsibilities

• Install leading-edge customer equipment and perform scheduled preventative maintenance and corrective maintenance.
• Use troubleshooting and problem-solving skills to resolve complex equipment issues.
• Generate, follow, and possibly approve documented procedures and published task plans.
• Lead projects when needed, document progress, and communicate with customers and internal business units.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer with a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety and environmental guidelines.
• Train junior engineers on site-related safety and troubleshooting procedures.

Requirements

• An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience.
• Ability to read electrical and mechanical schematics, and advanced knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Clear and effective written/verbal communication skills, with proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Advanced knowledge of wafer/Mask processing parameters.
• Extensive knowledge of Applied Materials systems and company processes.
• Project management skills and ability to lead key customer and internal product meetings.

Nice-to-haves

• 7-10 years of work experience in the semiconductor industry or another equipment support industry.

Benefits

• Top-tier medical, dental, and vision plans
• Disability insurance
• Life insurance
• Retirement plans
• Paid time off
• Health and wellness programs
• Career development and mentoring
• Sustainability and social responsibility programs
• Employee Assistance Program
• Travel Accident/Medical Benefits Abroad
• Employee stock purchase program
• Subscription to wellbeing tools
• Employee giving and volunteering programs
• Employee match of up to US$3,000 per year for donations.