Field Service Engineer - Kentucky/ Cincinnati OH

$67,000 - $100,000/Yr

Siemens - Hingham, MA

Part-time,Full-time - Mid Level

Hingham, MA

10,001+ employees

Machinery Manufacturing

About the position

The Field Service Engineer position at Siemens involves providing hands-on technical support for automatic transfer switches, including startups, modifications, warranty services, and emergency calls. The role requires a service-oriented technician who is committed to customer satisfaction and compliance with safety regulations. The position is remote and requires significant travel, with a focus on delivering high-quality service to clients.

Responsibilities

• Perform automatic transfer switch startups and modifications.
• Handle warranty and emergency service calls.
• Provide technical support for field startups, warranty efforts, and preventative maintenance contracts.
• Supervise compliance with safety policies and regulations.
• Communicate effectively with clients to ensure high customer service standards and negotiate project scope and charges.
• Ensure all work complies with regulatory laws.

Requirements

• 3-5 years of experience in Field Service Engineering.
• High School Diploma or GED.
• Strong background in electrical power systems, including low to medium voltage.
• Experience with automatic transfer switch testing and troubleshooting.
• Ability to read schematics and blueprints for power control and automation.
• Familiarity with applicable codes and industry standards.
• Strong project management skills and decision-making capabilities.
• Valid Driver's license in good standing.

Nice-to-haves

• Associate or bachelor's degree in electrical engineering.
• Excellent customer service and time management skills.
• Knowledge of power distribution, DC/AC, and Voltage Circuit Theory.

Benefits

• Health and wellness benefits including medical, dental, and vision insurance.
• 401(k) retirement plan options.
• Paid time off and holidays.
• Opportunities for professional development and training.