Field Service Engineer - New College Grad Opportunity!

$56,160 - $77,792/Yr

Applied Materials - Mesa, AZ

Full-time - Entry Level

Mesa, AZ

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer position at Applied Materials is designed for new college graduates who will engage in hands-on training and certification to support the installation, maintenance, and upgrading of advanced equipment used in semiconductor and display manufacturing. This role emphasizes customer service and technical problem-solving, requiring collaboration with clients to ensure optimal equipment performance.

Responsibilities

• Assist senior engineers with installing customer equipment and performing maintenance tasks.
• Follow training procedures and published task plans to test equipment and diagnose technical issues.
• Complete job documentation and safety training as required.
• Represent Applied Materials professionally to customers, maintaining a customer-first mindset.
• Adhere to safety, environmental, and COVID-19 guidelines on-site.
• Utilize analytical skills to review data and develop practical solutions for customer problems.
• Maintain an orderly work area and demonstrate respect for the customer.

Requirements

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing, or a related field.
• Up to one year of work experience, military technical training, or an internship in customer/field service support or a related technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills, with an emphasis on documenting details.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Strong interpersonal skills with an emphasis on building trust.

Nice-to-haves

• Experience in customer service or field service support.
• Familiarity with robotics and automation.

Benefits

• Comprehensive benefits package including health insurance and wellness programs.
• Opportunities for personal and professional growth.
• Relocation assistance for training in Taiwan.